Job Details

Donor Database-Gift Processing Administrator

Category: Philanthropy
Department: Philanthropy - 831600
Position Type: Regular
Shift: Day Shift
Hours Per Week: Full time 40 hours per week
FT/PT/PD: Regular
Location: New England Baptist Hospital, 125 Parker Hill Ave, Boston, MA 02120

As a member of the New England Baptist Hospital (NEBH) Philanthropy team the Donor Database-Gift Processing Administrator is responsible for the oversight and advancement of NEBH’s fundraising database and is directly accountable for gift processing, data management, analytics and reporting. The incumbent will provide essential support with gift stewardship, monthly reconciliations, database maintenance and integrity of the donor and prospect data.

The candidate will:

  • Proactively maintain and oversee the quality, integrity and accuracy of all donor information entered into Raiser’s Edge.
  • Enter gifts and pledges; maintain constituency database and processes associated with record creation.
    • Maintain donor relations by ensuring accurate and timely handling and recording of gifts and related documentation.
    • Analyze and track giving with weekly reports, confirming and reconciling with philanthropy team members
    • Coordinate timely processing and reconciliation with finance systems, accountable for reconciliation to deposit, transfers, and online payment systems.
    • Administer pledge reminder schedule; work with solicitors to ensure timely action and adherence to pledge management policies.
  • Generate queries, exports, reports and lists for NEBH’s solicitations, events and publications.
  • Maintain data entry standards and procedures; conduct training to support effective, optimized utilization of the database.
  • Ensure that all coding and table entries are consistent, well maintained, and adhere to protocols.
  • Proactively identify and implement database modifications to support accurate recording and reporting; participate in systems analysis of donor database and related software.
  • Other duties as assigned.


Bachelor’s degree or equivalent experience ( 5-7 years) in fundraising database management. Prior experience managing Raiser’s Edge is required; Experience using ImportOmatic and List Management is strongly preferred.

  • Attention to detail.
  • Strong critical-thinking, analytical, communications and customer service-focus.
  • Demonstrated proficiency with data and financial information, strong ability to create reports and spreadsheets using a database.
  • Self-starter, ability to identify problems and propose solutions.
  • Ability to multitask, prioritize, and work independently and as part of a team, in a deadline-driven environment
  • Exceptional computer and technology skills.
  • High levels of flexibility, patience, and humor are necessary to address the practicalities of defining and implementing new processes.